We read everything
Contact & support
One address for everything: [email protected]. We reply within a few days, and within 30 days at most for privacy requests. Spanzo has no phone line and no chat; email is faster and leaves both of us a record.
- Something is wrong with a question
- Use the Report button on the reveal if you can: it attaches the question for us. Otherwise tell us the Daily number, the round and what you think the right value is, with a source.
- Pro, billing and refunds
- Pro is sold by Lemon Squeezy as merchant of record. For a refund within 14 days, reply to your receipt email or write to us with the email you used at checkout; we ask Lemon Squeezy to refund the original payment method.
- Pro paid but not active
- Write to us from the email you signed in with. Activation normally takes seconds after payment; if it has not switched on within a few minutes we fix it by hand.
- Account, data and deletion
- You can ask us to export or delete everything tied to your email or player ID. Requests are answered within 30 days, usually much faster. Details are in the privacy policy.
- Press, partnerships and curated Dailies
- We are happy to talk. Tell us who you are and what you have in mind.
- Bugs and accessibility
- Say which device and browser you use and what you expected to happen. Screenshots help.
Before writing, the FAQ answers the common questions about resets, streaks, accounts and Pro. Legal notices: terms of service · privacy policy.